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Awards

Our Achievements

2019

  • 5th CSR Labeled Awards by Dubai Chamber of Commerce and Industry
  • Certificate of Excellence - Tripadvisor
  • Continent Winner Mediterranean Cuisine (PRANZO Eatery) - World Luxury Restaurant Awards
  • Executive Sous Chef of the Year Award (TIME Grand Plaza hotel) - Chef Excellence Awards
  • F&B Manager of the Year (TIME Grand Plaza Hotel) - Leaders in Hospitality Awards 
  • Green Key Certified Hotels
  • Hotelier Middle East Power 50 - Mr. Mohamed Awadalla, CEO moved to Rank 10 (from rank 11 in the previous year) 
  • Luxury Contemporary Serviced Apartments (TIME Dammam Residence) - World Luxury Hotel Awards
  • Luxury Contemporary Hotel (TIME Express Hotel) - World Luxury Hotel Awards
  • Luxury Family Beach Resort (TIME Nozha Beach Aqua Park Hotel & Resort) - World Luxury Hotel Awards
  • Luxury Business Hotel (TIME Rako Hotel) - World Luxury Hotel Awards
  • Regional Winner Luxury Family Restaurant (PRANZO Eatery) - World Luxury Restaurant Awards
  • Tech Savvy B2B Player - Travel Tech Middle East Awards
  • Tech Savvy Budget Hotel - Travel Tech Middle East Awards

2018

  • Hotelier Middle East Power 50 – Mr Awadalla moved to Rank 11 (from rank 21 in the previous year)
  • Service Excellence Awards (TIME Grand Plaza Hotel) – Travel Industry Awards 
  • Best Business Leader Award (CEO) – MENA Awards 
  • Best New Business Hotel (TIME Rako Hotel Qatar) – Luxury Hotel Awards 
  • Facility Management of the Year (TIME Facility Management) – Hospitality Excellence Awards 
  • Best Sport Restaurant (O'learys) - SPIA – Sport Industry Awards 
  • 4th CSR Labeled Awards by Dubai Chamber of Commerce and Industry

  • Best Family Hotels in the Middle East - World Luxury Hotel Awards 
  • Sous Chef of the Year – Hospitality (TIME Oak Hotel & Suites) Chef Excellence Awards 
  • Elegant Luxury Hotel of the Year (TIME Oak Hotel & Suites) – LTG Awards 
  • Hotel Team of the Year (TIME Oak Hotel & Suites) – Leaders in Hospitality 
  • GM of the Year (TIME Oak Hotel & Suites) - Hotelier Express Awards 
  • Green Key Certified Hotels 

2017

  • Best Mid-Market Hotel Brand - TIME Hotels - Arabian Travel Awards 2017
  • Best City Hotel (TIME Grand Plaza Hotel) - Arabian Travel Awards 
  • Hotel of the Year 2017 - Dubai for Excellence in Customer Service 
  • 3rd CSR Labeled Awards by Dubai Chamber of Commerce and Industry
  • Green Key Certified Hotels

2016

  • Green Key Certified Hotels from 2016 onwards
  • Best use of Cloud Services - Middle East Smart Hotel Awards 
  • Best Family Hotels in the Middle East - World Luxury Hotel Awards 
  • The finalist for the best Community Engagement during the Middle East Hotel Awards 
  • 2nd CSR Labeled Awards by Dubai Chamber of Commerce and Industry 
  • Best CSR Project of the year - The Hotel Show awards
  • Best Customer Focus of the year - Gulf Capital SME Awards 
  • Hotelier of Year - Hozpitality Excellence Awards 
  • Fastest Growing Local Hospitality Chain in the Middle East - Hozpitality Excellence Award 

2013-2015

  • Green Globe Certified Hotels 2013 
  • CSR Labeled Awards by Dubai Chamber 
  • Sustainability Leader in the Middle East by Green Globe 2014
  • TOP 100 SME Awards 2013 rank no 63